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September 1, 2008 - Rensselaer, NY – Vision Data announces the release of their VisionWeb Circulation Management Module (WCM). Now subscribers can manage their subscriptions online, saving time for both the newspaper staff and customers. VisionWeb Circulation Management Module reduces payment entry, customer phone calls to report stops/starts and comments and provides a low cost 24/7 customer service center. Plus, new starts can be generated from your web site with special Internet Only rates. The easy-to-use screens walk customers through the process and upload to the newspaper circulation database with minimal human intervention. No re-keying subscriber information from internal emails - accounts are updated, credit cards processed and new starts uploaded all with one simple program.
Click here to demo WCM
Phil Hensley, Circulation Manager at the Johnson City (TN) Press said: "The VisionWeb program has saved my staff time and has been a very convenient feature for our subscribers. We print the link on our renewal notices and have seen a dramatic increase in credit card renewals via the web site. We currently receive an average of 8 transactions a day via the web. Plus, we offer an Internet New Start promotion off our web site that has helped increase new subscriptions without telemarketing. Last week alone we got 18 new orders from the program, about double the starts we had seen before the launch.”
Jane Rodifer, the Press' Business Manager, explained, "Circulation payments are entered in the business office. We have received over 250 payments on-line since we began using the program in June, totaling over $16,000 in renewals. Not having to deal with checks has also saved time and the security of the information over the web makes customers feel better about paying by credit card rather than putting their card information on a renewal notice and mailing it in."
VisionWeb Circulation Management Module is available for all sites with Vision Circulation Version 4.8 or higher. Call us at 518-434-2193 or email us at sales@vdata.com for an online WebEx demonstration or pricing information.
Vision Data Equipment Corp. has been serving publishers since 1975, and remains the longest running exclusive provider of publication software worldwide, with over 1,500 users. Vision Data has corporate offices in upstate New York, with remote offices in the South and Midwest, and remains focused on research and development to provide new and existing customers with the most reliable, innovative, and revenue-minded software solutions.
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